Vietnamese Input Support
Vietnamese Input has custom support levels for larger organizations
Support Levels
has different support levels, based on its license tiers and your needs.
GitHub Issues
All license customers can use GitHub Issues to get report problems, request features, discuss etc. This is also where the product roadmap is managed and future versions are planned.
E-mail Support
Higher tier customers can reach out over e-mail at any time to get help with any problems they may face, discuss implementation details, schedule paid support, etc.
Prioritized Support
Higher tier customers get prioritized support, which means that their needs will be considered and prioritized when planning bug fixes and future releases.
Dedicated Support
Custom license customers can customize the support level to fit their needs, include a custom set of included support tickets, schedule recurring support activites, pay for recurring support, etc.
Communication
Onboarding Call
Higher tier customers have the option to connect over an initial onboarding call, where we’ll discuss your needs and help you get started.
Monthly Call
Higher tier customers have the option to opt-in to a monthly call, where we can keep track of your project, discuss any problems or questions that you may have, etc.
Discord Server
The Kankoda Discord server is available to all license customers. The higher tiers will get a private, company-specific channel for internal discussions.
If you purchased your license from Gumroad, you’ll find the Discord link on your purchase screen. Otherwise, reach out for an invite.
Features
TELEX, VIQR & VNI
Vietnamese Input supports all three major input methods.
Simulated Input
Vietnamese Input can apply a sequence of characters.
Diacritics
Vietnamese Input defines all Vietnamese-specific diacritics.
Pricing
The standard tiers are aimed at indies and small businesses. Reach out for a custom plan if you're an enterprise, have $10M+ in annual revenue, or if your product exceeds $1M in annual proceeds.