LicenseKit Support
LicenseKit has custom support levels for larger organizations
Support Levels
LicenseKit has different support levels, based on its license tiers and your needs.
GitHub Issues
All license customers can use GitHub Issues to get report problems, request features, discuss etc. This is also where the product roadmap is managed and future versions are planned.
E-mail Support
Higher tier customers can reach out over e-mail at any time to get help with any problems they may face, discuss implementation details, schedule paid support, etc.
Prioritized Support
Higher tier customers get prioritized support, which means that their needs will be considered and prioritized when planning bug fixes and future releases.
Dedicated Support
Custom license customers can customize the support level to fit their needs, include a custom set of included support tickets, schedule recurring support activites, pay for recurring support, etc.
Communication
Onboarding Call
Higher tier customers have the option to connect over an initial onboarding call, where we’ll discuss your needs and help you get started.
Monthly Call
Higher tier customers have the option to opt-in to a monthly call, where we can keep track of your project, discuss any problems or questions that you may have, etc.
Discord Server
The Kankoda Discord server is available to all license customers. The higher tiers will get a private, company-specific channel for internal discussions.
If you purchased your license from Gumroad, you’ll find the Discord link on your purchase screen. Otherwise, reach out for an invite.
Features
License Validation
LicenseKit can validate licenses in many different ways.
Binary Licenses
LicenseKit can compile licenses into the product binary.
Encrypted Files
LicenseKit can read licenses from encrypted license files.
CSV Files
LicenseKit can read licenses from plain CSV files.
API Integrations
LicenseKit can integrate with any 3rd party API.
Gumroad
LicenseKit integrates directly with Gumroad's license API.
License Caching
LicenseKit can cache the last successful license validation.
Service Composition
LicenseKit can compose services to create powerful combos.
Pricing
The standard tiers are aimed at indies and small businesses. Reach out for a custom plan if you're an enterprise, have $10M+ in annual revenue, or if your product exceeds $1M in annual proceeds.
